Shipping policy
New Defender Mods only partners with the best shipping services, for International orders coming from new defender mods directly or from some of our 3rd party suppliers we endeavour to use DHL and FedEx due to their exceptional speed, customs service, fantastic tracking and delivery experience. If these are unavailable or not viable for your particular circumstance we may use another reputable courier.
Other courier/shipping services may be used by 3rd party suppliers.
Subject to product lead time, most Express Shipping or Express Free Shipping orders once dispatched arrive within 7 days, however, there are exceptions such as uncontrollable events, holidays, customs delays etc.
Free shipping
Some lower value free shipping Items are not express and can take 1-2weeks plus depending on the courier and your location around the world. However we do our best to get it to you earlier than that. Generally higher value free shipping items are express shipped.
Shipping timeframe
Items are proceesed as soon as possible as soon as funds are cleared. Shipping dispatch time will depend on stated lead time if applicable in each product description. New Defender Mods will always do their best to get the products to our valued customers the quickest and most reliable way.
Ship from Country
As well as manufacturing and shipping our own products New Defender Mods also works with reputable 3rd Party Suppliers and Manufacturers worldwide, your item will ship from the country listed in the product description, if the country is not listed please reach out to New Defender Mods for more information if needed.
Duties and Tariffs
We ship worldwide. Unless a product description or the checkout page explicitly states that duties and taxes are included in the purchase price/shipping price, all import duties, taxes, and customs fees are the sole responsibility of the buyer.
These charges are not included in the standard shipping price, nor are they covered in "free shipping" promotions unless expressly stated otherwise. The amount charged is at the discretion of the customs agency within the destination country and is determined, in part, by the value of the item(s).
Where applicable, payment of duties and taxes is due at or prior to delivery. Please check with your country’s customs office to determine what these additional costs will be prior to making your purchase.
Shipping Rates
New Defender Mods will always ship for the quoted price at checkout or in exceptional circumstances we may contact you with a new shipping price for you to consider or a full refund.
If your shipping area is not available please get in touch via email and we will be able to help.
Bulk air and sea shipping rates available for bulk quantities of single items.
Shipping Areas
Currently, our checkout is set up for auto shipping to the following areas:
Worldwide, however some areas of India are currently not available for some items, generally if you're check out works we can ship there.
If your country or address is not showing shipping at checkout please contact us via operations@newdefendermods.com or social media DM, We will ship worldwide.
