Frequently Asked Questions
New Defender Mods is an independent global online store specialising in modifications and accessories for the Land Rover New Defender. Founded by Defender enthusiast Ben, we work directly with the world's top suppliers and manufacture our own premium products. We proudly serve as the #1 one-stop dedicated accessory shop for New Defender owners worldwide.
Yes, we ship globally to customers across the USA, Europe, Australia, and beyond. All available shipping rates and options are shown at checkout before you complete your purchase, so there are no surprises.
For most international orders, customers are responsible for any customs or import duties charged by their country. However, we are actively working on a growing range of products that have duties and taxes included in the shipping cost — so check individual product listings for details.
Our products are specifically selected for the Land Rover New Defender (2020 onwards), including the Defender 90, 110, and 130. Each product listing specifies compatibility. All modifications are designed to maintain factory Land Rover safety systems.
Yes! We were the first in the world to successfully install and test modifications on the Defender OCTA platform, including our NDM Fully Sealed Dual Snorkels and a Genuine JLR AU Spec Winch Bullbar. We have a dedicated OCTA Products collection in our store.
Every product we sell is carefully selected and designed to preserve your Defender's factory safety and warranty systems. We never compromise the integrity of your vehicle.
Yes. In addition to sourcing from the world's top suppliers, we design and manufacture our own premium NDM branded products — including our popular NDM Dual Snorkels and other exclusive accessories you won't find anywhere else.
We carry a wide range of modifications including bull bars and barwork protection, rock sliders, exhausts, alloy wheels, roof racks and ladders, rooftop tents, suspension lift kits, long range fuel tanks, lighting upgrades, interior storage solutions, exterior accessories, performance and diagnostic tools, and genuine Land Rover parts.
We provide product instruction manuals for our accessories on our Instructions page. For complex modifications such as bull bars, suspension lifts, and snorkels, we recommend consulting a professional installer.
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, Union Pay, Bancontact, and iDEAL Wero. All major international payment methods are supported.
We support a wide range of global currencies. You can select your preferred currency using the currency selector at the bottom of any page on our website.
You can track your order using our tracking tool at the Track Your Order link in the footer. You will also receive tracking details by email once your order has been dispatched.
Please contact us as soon as possible via our Contact page if you need to change or cancel an order. We will do our best to accommodate your request before the order is dispatched.
We accept returns on eligible items. Please refer to our Refund Policy page for full details on conditions, timeframes, and the returns process.
Yes! Check out our Special Vehicles and NDM Special Vehicles pages to see our completed custom Defender builds. If you're interested in a custom build, reach out to us directly via our Contact page.
You can reach us via our Contact page. We aim to respond to all enquiries within 48 hours. You can also reach us via DM on Instagram @newdefendermods or through our Facebook page.
No. New Defender Mods is an independent Defender modification specialist and is not affiliated with Jaguar Land Rover. LAND ROVER and DEFENDER are registered trademarks of Jaguar Land Rover.